Privacy Policy

This policy explains how we collect, use, store, protect, and share your information, and the rights you have.

Policy Basis: This policy is based on the Personal Information Protection Law of the PRC, the Cybersecurity Law, and the E-Commerce Law, and is intended to explain our handling of personal information.

1. Scope

This policy applies to all users who access, browse, consult, or submit information on this website. It applies only to our official website and does not apply to third-party links or services.

2. Information We Collect and How We Use It

(1) Information you provide voluntarily

Collected data: name, phone number, company name, requirements, and contact information submitted through forms, messages, or customer communication.
Purpose: to respond to inquiries, provide product/service information, support business communication, and handle after-sales follow-up.

(2) Device and browsing information collected automatically

Collected data: IP address, device model, browser type, visit time, page views, session duration, and interaction records.
Purpose: analytics, optimization, troubleshooting, abuse prevention, and site security.

(3) Cookies and similar technologies

We may use cookies to improve the browsing experience. You can disable cookies in your browser settings, but some personalized features may be affected.

3. Storage and Protection

Retention: information is kept only for the minimum period needed to provide services. When no longer needed, it will be deleted according to our retention policy.
Security: we use reasonable security measures, server protection, and access controls to protect personal information from leakage, tampering, loss, or misuse.
Internal controls: only authorized staff may access user information for business needs, and misuse is prohibited.

4. Sharing and Disclosure

We do not sell, rent, or trade personal information.
We may disclose or share information only in lawful cases such as user consent, legal requests from authorities, protection of legal rights, or necessary cooperation with compliant service providers.

5. Your Rights

Right to know: you may learn what information we collect and how we use it.
Right to access and correct: you may request access to and correction of your submitted information.
Right to delete or withdraw consent: you may request deletion of your submitted information, and we will process it within 3 working days.
Right to complain: you may contact us if you have concerns about how your information is handled.

6. Protection of Minors

This website is intended for adult business users and the general public. If a minor submits personal information, a guardian may contact us for immediate deletion.

7. Policy Updates

We may update this privacy policy from time to time based on legal or business changes. Updated versions will be published on the website and take effect upon publication.

8. Contact

If you have any questions or requests regarding this policy, please contact us:

Company: 天津市阅山海电子商务有限公司
Address: A04, 238 Jinzi Zile Lan Garden, Tuankuo New City, Jinghai District, Tianjin
Phone: 022-88828165
Email: jeff.liu@cexai.cn

Effective Date: July 16, 2026